Are you in a leadership position and struggling to hold you team accountable? Teams that are held accountable are the happiest and most productive teams. Follow these tips for holding your team accountable and you will see results in no time.
Establish Clear Expectations
If you are holding team members accountable to something, they must be 100% clear on what that is beforehand. Establish clear expectations from the start. This will eliminate any confusion down the line. Keep in mind that expectations must be quantifiable and measurable. Without this, two different people will have two different ideas of what the expected outcome is. For example, if you tell an employee to increase the amount of work being put into a certain client, but don’t tell them by how much, you will both be on different pages. Provide employees with a measurable amount, such as “increase work on this client by spending four more hours per week on their portfolio.”
Provide Necessary Resources
The next step in holding your employees accountable involves providing them with the necessary resources to do what it is you are asking of them. If you task a team member with something but do not provide them with the resources to accomplish it, you will leave them feelings frustrated and helpless. Additionally, if employees do not feel that they are set up for success, they are more likely to place blame on outside sources to explain why they were not successful rather than holding themselves accountable. Instead, provide them with the tools necessary from the get-go.
In order for you to hold your team accountable, they must know where they stand. In order to allow this transparency, you will need to provide feedback. This may be difficult at times, but both you and your employees will be better off for it. Be sure when providing feedback that you also let you your employees know what they are doing well.
In order to hold your team accountable, you need to take several action steps. These steps include establishing clear expectations, providing necessary resources and providing feedback. Without accountability, you will only create a culture of indifference, and that’s the last thing any manager wants.